Wow. I'm almost done reading The Mystery Method for the first time (I intend to read it over and over!), and it's all starting to come together. Here's what I have so far. It is entirely in PUMA terms. For the PUA equivalent, see page 63 of the book.
The game is played in three phases: pickup (attraction), mid-game (conversation), and end-game (sale). Each phase has three phases of its own:
Attraction
A1 = Advertising
This is your ad, your website, your voice recording...basically anything that the prospect sees about you before you actually talk. It has a hook (something that strikes them as interesting, wanting them to learn more and/or talk to you) and a compliance test (something they must do in order to be rewarded with a call back, email, etc.).
A2 = Sorting
This is your initial conversation. You must be a little stand off-ish. Even if you're excited to have a prospect, you must not show it. This part of the conversation will include demonstration of:
- High value -- embedding DHV spikes in your stories without actually telling the prospect how great/successful you are (more on stories/DHV spikes in another post)
- Standards -- you don't work with/select just anyone, you're after more than just money (again through the use of stories, not just telling the prospect outright, though that may sometimes happen)
- Frame control/leadership -- you do not jump through the prospect's hoops, they jump through yours
This phase includes bait (making them want to talk to/work with you) and a compliance test (answering your questions). When they begin to tell you about themselves, they are hooked and move to the next phase.
A3 = Qualifying
Here is where the prospect clamors for your attention by trying to qualify themselves--they start telling you why they're so great and why you should talk to them more (demonstrating their level of seriousness, their work ethic, etc.). You reward them with demonstration of interest (reel), but with caution -- you are interested, but don't know yet whether you really want to work with them (release). You need more time to really talk and find out who they are, so you give them a compliance test (close the door so we can be alone, make another appointment to talk later when there aren't distractions, grab a pen, etc.).
Conversation
C1 = Comfort
This is where you really find out what the prospect is like: what they like to do, whether they have a family/kids, etc. Do the two of you get along? Would you have them over for dinner? During the conversation, you will build rapport (or you won't). As you find you like each other and you get along, you develop a connection, and move to the next phase.
C2 = Connection
A connection is when you find that yes, you like each other and "it is on." The prospect loves talking with you and doesn't want to stop--and you feel the same way. You both hope you get to work and travel together.
C3 = Intimacy
Once a solid connection is felt, you can feel comfortable asking the prospect about their deepest desires. Why, really, do they want to own their own business? What's it going to do for them? How is it going to feel to have that kind of life? The trick here is to get them to actually feel that feeling while they are talking to you. The more you do this, the more they will associate that feeling with you.
Sale
S1 = Presentation
Once the prospect has divulged their deepest desires and associated them with you, you can lead them to find out how they are going to achieve those desires by working with you and your company. This is done via a sales presentation.
S2 = LMB (Last Minute Backout)
Last minute backout is when, after the presentation, the prospect starts giving objections or excuses as to why they can't join the business (I don't have the money, I need to talk to my spouse, etc.). More on how to handle these will be in another post; however, the more solid your game--the more the prospect feels a connection to you and feels that you can provide them with a way to achieve their dreams--the less resistance you will encounter. The prospect will rationalize for themselves that they can overcome whatever is in their way, and you won't have to do or say anything. At this point, any resistance you do receive may just be token resistance or ASD (anti-scam defense).
S3 = Close/Get Paid
The prospect signs up, buys the product, gets started, etc. Remember, you must continue to game them until you have received all that you can receive. If they just bought the first level product, continue gaming them until they buy the top level product. If they can bring you training sales or residual sales, keep gaming until this happens. Note that this is not about greed and manipulation--it's about providing them with a valuable product or skill that is going to better their lives. As Mystery always says, "Getting picked up by a PUA is a privilege."
Sequencing Mistakes
"Illustrated thus simply, the linear relationship between attraction, comfort, and seduction seems intuitive and self-evident. Yet pickup artists the world over have repeatedly struggled with problems that arise from improper M3 sequencing."
The same can be said for network marketers.
- Sequencing Mistake #1: To Start at the End
Network marketers got a bad rap in the beginning by trying to peddle their product on everyone that had a wallet, trying to convince (or bully!) them to try their product or get started in their business without knowing anything about them. This is one of the ways people have developed strong ASDs.
- Sequencing Mistake #2: To Start in the Middle
As network marketers got smarter, they then moved to trying to schmooze prospects first, becoming their "friend" without any apparent reason why. Of course, the prospects can see why--they just want to butter them up so they can get into their wallet!
- Sequencing Mistake #3: To Start at the Beginning, but Skip the Middle and Go Straight to the End.
A1 --> S1 Advertising, getting a prospect, and then trying to "sell" them or schedule them for a presentation without building comfort first.
A1 --> C3 Why would a prospect tell you their hopes and dreams (intimate stuff, really) before getting to know you?
- Sequencing Mistake #4: To Start at the Beginning but Get Stuck in the Middle
This happens when you have built a level of comfort with your prospect, but you fail to invite them to a presentation or "monetize" the relationship. This usually has to do with your inner game: you believe you're not good enough (they wouldn't want to work with you), you believe that monetizing the relationship would spoil it, you believe that making money is wrong, you avoided the topic earlier and now it seems weird, etc. More on inner game in a later post.
Ah yes, it's ALL coming together. I am so excited to go out into the field this coming week! :o)