Friday, March 6, 2009

Major Frame Battle!

OK, so I don't have time to write a full field report, but I did want to jot down some notes about this one call. MAJOR FRAME BATTLE!

So the woman's husband answered the phone and immediately wanted to know who I was with. I told him I was calling from my home in Virginia, and she picked up the phone and wanted asked what company I was with. I responded by saying that it didn't matter at this point (mistake on my part--I should have just followed Dani's lead and said, "Grab a piece a paper and a pen"). She said, "Well, it does matter--if I'm interested in working from home, then I want to know what company you're with." I said, "OK, so you are looking to work from home--did I catch you at a good time for a 10-15 minute conversation?" She said, "Yea, I guess."

So I started with the A1 question--"What's the main reason you're looking to start a business of your own?" She said, "To bring in extra money." I SHOULD have said something about why a business and not a job, but instead I said, "Tell me more about that." She just repeated herself (clearly, I have no value in her eyes at this point) and laughed at something her husband said in the background.

I laughed and said, "What did he say?" And she said he said I was being evasive. So at that point I said, "Tell you what. I don't think we're ready to have this conversation. How about I give you my web address--there is a 2 minute movie there you can watch. And if you'd like to find out more, you can give me a call."

She said, "Fine" and I gave her the address, followed up with an email with the link.

Ack! I need to get better control of the frame.

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